Five Minutes of your Time Can Help Shape the Future of Wollongong's Healthcare
At Rosemont Endoscopy Centre, we are committed to delivering a world-class standard of care to our local community. As a guest at our hospital, your feedback is invaluable in helping us understand if the healthcare and service we have provided has met your expectations. Learn more about how you can provide feedback as a patient or visitor at our facility below.
Patient Survey
Within the first week after your discharge, you’ll receive an email invitation to complete a short 5-minute survey. To help us deliver better healthcare models to our Wollongong community, please click this email link and complete the questionnaire.
Rest assured, your responses are completely anonymous unless you choose to be contacted for follow-up.
Survey FAQ
We Value Your Feedback
Rosemont Endoscopy Centre values feedback from visitors to our hospital. Whilst we take great pride in receiving positive feedback, it is equally important we know if visitors feel their experience at our facility could be improved.
There are several ways visitors can provide feedback:
- Advise a staff member during your visit. Our staff are friendly, approachable and will take the time to listen and document your feedback.
- Email or phone our hospital on 02 4226 5499 | enquiries@rosemont.com.au
- Submit the feedback form below
Feedback Form
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Complaints
If for any reason you are not satisfied with the way your feedback or complaint is handled, you are welcome to contact the:
Health Care Complaints Commission
Phone: 1800 043 159
Email: hccc@hccc.nsw.gov.au
Address: Lvl 13, 323 Castlereagh St Sydney NSW 2000
